Frequently Asked Questions

Sunshine Coast Nurse is a home healthcare service provider that specialises in providing personalised care to NDIS participants, Home Care Package Clients, NISQ funded clients and individuals in need of assistance with daily living activities, nursing services and specialised high intensity cares. 

Sunshine Coast Nurse offers a wide range of home healthcare services including:

• Enteral Feeding and Management, including nasogastric, jejunal, and duodenal tubes
• Complex Bowel Management Care
• Continence Assessments
• Tracheostomy Management
• Urinary Catheter Management, encompassing in-dwelling, in-out, and suprapubic catheters
• Subcutaneous Injections
• Complex Wound Management
• Day-to-Day Medication Management

Sunshine Coast Nursing (SCN) provides expert NDIS services designed to support individuals with disabilities and their families. If you are an NDIS, NISQ, HCP client/participant or a care team member looking for high-quality, tailored care, SCN can help. Our services benefit:

• NDIS Participants who need specialised support to navigate the NDIS process, from assessments to planning.
• Home Care Package (HCP) Clients who need tailored services to help manage daily living activities, complex health needs, and maintain independence at home. We provide everything from nursing assessments to chronic disease management and medication support.
• Individuals with Complex Medical Needs, including those requiring ongoing care for bowel management, enteral feeding, tracheostomy management, urinary catheter care, and more.
• Families and Carers who need guidance and support to ensure their loved ones receive the care they need, with peace of mind that all needs are being addressed.
• Support Coordinators and Care Teams seeking expert collaboration and a holistic approach to care that improves outcomes and enhances participant independence.

At Sunshine Coast Nursing, we provide comprehensive, person-centred care, advocating for the needs of each participant and helping them achieve their goals of independence and well-being. Whether you require complex medical care or assistance with NDIS planning, we are here to help you thrive.

To access our services, you can contact us directly via phone or email. We’ll schedule an initial consultation to assess your needs, determine the best course of action, and help guide you through the process, whether you're an NDIS participant or HCP client. If you're an NDIS participant, we can assist with gathering the necessary documentation to get the most out of your NDIS plan.

We assist NDIS participants by conducting clinical assessments, helping you articulate your goals for your nursing care, and providing the necessary clinical reports for your NDIS application or plan review. Our team works closely with your support coordinators and service providers to ensure your NDIS plan is well-supported and aligned with your needs and goals.

We take a person-centred approach to care, ensuring that every client's unique needs, goals, and preferences are at the heart of their care plan. We work closely with participants, their families, and multidisciplinary teams to create and regularly review individualised care plans that are tailored to achieve optimal outcomes. 

We offer training programs for families, carers, and staff, particularly in complex care areas such as medication titration, bowel management, wound care, and more. To book a training session, simply contact us by phone or email, and we’ll arrange a session that fits your schedule.

While we primarily offer scheduled care and ongoing support, we can accommodate urgent care needs when necessary. Please contact us directly to discuss any urgent requirements, and we’ll do our best to provide immediate assistance or support.

Yes, Sunshine Coast Nursing provides services beyond the Sunshine Coast, extending from Hervey Bay to North Brisbane. We are committed to delivering high-quality, personalised care to NDIS participants and Home Care Package clients throughout this region. Whether you’re located on the Sunshine Coast or in surrounding areas, our skilled team is here to support you with expert care tailored to your individual needs.

If you're outside of these areas, please reach out to discuss how we can assist you or explore options for connecting you with the right support.

Yes, we offer telehealth services for clients living outside our direct service area. Through Teams, we can provide a variety of services, including training, continence assessments, complex bowel care plans, and more. If you're located outside our primary service region, please reach out to us to discuss how we can assist you and explore additional telehealth services that may be available to meet your needs.